Frequently Asked Questions (FAQs).

1. What types of medical equipment do you sell?

We offer a wide selection of medical tools and devices, including diagnostic equipment, Defibrillator, Patient monitoring systems, Suction Machines, Ventilators, stethoscopes, blood pressure monitors and may other items. Each item is carefully chosen to meet the practical needs of healthcare providers. Most of our product are of AVEUS brands. Please visit our shop page to explore all products.

2. Do you supply equipment for ambulance assembly?
Yes. We specialize in key components used for ambulance outfitting, such as stretcher units, oxygen supply systems, lighting equipment, medical storage cabinets, and communication setups. You may also contact us and we shall refer you to qualified ambulance assembler in UAE.

3. Can I place a bulk or custom order for a hospital or clinic?
Definitely. We handle bulk orders and custom requests for healthcare facilities. Just reach out with your requirements, and we’ll provide a tailored quote and estimated delivery schedule. You can email us query at info@acutebazar.com or visit our Contact Us page to know more about how you can reach us.

4. What payment methods do you accept?

We accept secure online payments through local UAE gateways, including major credit and debit cards as well as direct bank transfers. Cash on Delivery option is only for UAE.

5. Do you ship across all Emirates in the UAE?
Yes, we deliver to all seven Emirates. Orders are typically dispatched within 24–48 hours and handled by reliable logistics providers. Click here to know more about delivery.

6. Do you ship overseas.

Yes, we do ship to all the countries in GCC / MENA region and to other countries. Visit Delivery Details page to know more about shipping charges.

7. What is your return and refund policy?
Unused items in original packaging may be returned within 10 days of delivery. Visit our Return and Refund Policy page for more details.

8. Do you offer installation service for ambulance equipment?

For installation of the ambulance equipment, we have partnered with reliable and one of known ambulance assembler in UAE having years of experience. Contact us to discuss availability and scope of service.